Types of Debt
We can help with all debt and money problems, but these are some of the more
common issues we see. Find out more about the types of debt you might be
encountering
How we'll help you
IN FOUR SIMPLE STEPS
Whether start your journey to becoming debt free on the phone, or at one of our 55 locations across London, you'll follow a straightforward advice process giving you a clear picture of how to deal with your debts.
We’ll use the information you’ve given us on the phone or in your assessment form to establish the nature and urgency of your debt.
We’ll book you in for a face-to-face appointment at your nearest centre, or a telephone advice session if required, so we can give you a detailed analysis of the help available to you.
We’ll discuss your options and talk through the pros and cons of each.
We’ll establish the best possible solution and help you to resolve your debt – whether that’s by means of advocacy, representation, or by helping you write letters and supporting you throughout the process.
How we've helped others
Gwen & Vincent's Story
Gwen and Vincent contacted us after receiving a letter of court action. As parents to four children they were claiming Working Tax Credit and Child Tax Credit but they had been overpaid by £8,450.00 due to incorrect information on their initial claim form.
Shamiya’s Story
Shamiya found herself in receipt of a County Court action brought about by her utility company for arrears of over £2,000. The debt had escalated as Shamiya’s utility meter hadn’t been read for some time resulting in an unexpected bill that she couldn’t afford to pay.
Jasmine's Story
Jasmine came for debt advice in relation to an outstanding Major Work repairs debt carried out on her property. Jasmine, widowed and suffering from long term ill health, was harassed by her landlord who was demanding she pay the outstanding figure of over £3,000 in full and referred Jasmine’s debt to their solicitor to issue her with a forfeiture of her leasehold.