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Securing three national accolades, Debt Free Advice is recognized for excellence in customer care, innovation, and supporting vulnerable communities.

We recently visited Citizens Advice Bromley, where we were joined by Councillor Chris Price for a valuable discussion about how our work is helping residents across the borough.

Debt Free Advice has been recognised at the 2025 Credit Strategy Collections & Vulnerability Awards, winning Best Use of Technology for its pioneering Video Advice Kiosks and MoneyPennie AI. The award celebrates how the service is using innovation to make debt advice more accessible for people across the UK.

UK Savings Week 2025 was a chance to shine a light on money habits and break down the stigma around debt. We joined the campaign by partnering with London's personal finance content creator, The Penny Pincher UK, on a Money-Saving Diary reel and through an interview with our Managing Director on BBC London.

We’re proud to share that Debt Free Advice has been named Charity Partnership of the Year at the 2025 Third Sector Awards, held on Friday 12 September 2025 at the London Hilton on Park Lane.

Buy Now Pay Later has crept into the mainstream but for many, it leads to debt and distress. New rules are a welcome step. But lenders must go further by signposting to free debt advice before harm is done.

On June 2nd, I had the privilege of attending the Workshop on Financial Support Relationships to discuss informal financial support, with a focus on low- and moderate-income households and LGBTQ+ communities.

New figures from Debt Free Advice reveal a stark rise in household debt levels just one month after April’s cost-of-living hikes.

Debt Free Advice welcomed a senior official from the Financial Conduct Authority (FCA) to its flagship advice centre at Toynbee Hall this week, as new national data confirmed the growing scale of financial vulnerability across the UK.