Shamiya's Story

**"I was trying to sort it out but I was just getting nowhere"** Shamiya faced a County Court action from her utility company for arrears exceeding £2,000. The debt had accumulated because her meter remained unread for an extended period, resulting in an unexpected bill she couldn't afford. After contacting the utility company directly without success, she received a court summons and didn't know where to turn. **How we helped:** When Shamiya contacted Debt Free Advice, she met with one of our support workers who took immediate action. We successfully challenged the utility company's billing practices and the original charge was reduced from over £2,000 to just £800. Additionally, we negotiated an affordable repayment arrangement allowing her to clear the remaining debt over a manageable timeframe. **The outcome:** Shamiya was able to resolve her debt for significantly less than originally demanded, with payments she could actually afford. If you're struggling with utility debt or facing court action, we can help. Call us free on **0800 808 5700**.