Video Advice Kiosk

EXPERT ADVICE AT YOUR FINGERTIPS...

For a decade, Debt Free Advice has been a beacon for many, providing vital guidance at our advice centers—sanctuaries of financial solutions and clarity. Yet, the pandemic forced a temporary closure of these pivotal hubs.

While our doors may have closed, the escalating financial anxieties of our patrons did not. They still needed us, and we recognised that standing still was not an option. The urgency of the situation demanded innovation—and it demanded it fast. Amidst the challenges, the Video Advice Kiosks were born: a testament to our unwavering commitment and agility.

Designed to bridge the physical divide and ensure uninterrupted support, these kiosks became the embodiment of our adaptability, ensuring that despite the distance, no one was left without the guidance they sought.

A SEAMLESS BLEND OF TECHNOLOGY AND EMPATHY

The innovative spirit of Debt Free Advice shines through our Video Advice Kiosks—our response to a world distanced, yet in desperate need of connection. Here's a glimpse into how these kiosks stand as bastions of hope and support.

Soundproof Sanctuaries

Each kiosk is meticulously designed as a soundproof booth, ensuring conversations remain private and confidential. It's a space where individuals can openly discuss their concerns without the worry of eavesdropping, maintaining the same intimacy and confidentiality of our traditional advice centers.

Secured iOS Interface

The heart of our kiosk lies in a dedicated iPad or iOS device. But this isn’t your everyday tablet. We've transformed it into a specialized tool that strictly serves our patrons. With no access to external browsers or other applications, the device remains locked solely to the Debt Free Advice service—ensuring a distraction-free environment.

User-Friendly Interaction

A simplified interface offers two clear buttons. The green "Start" button instantly connects users to advisors, preventing wait times during urgent needs. The "Appointment" button, positioned below, is for prepared users. By scanning a QR code from a letter, they're directly linked to an advisor equipped with relevant background details. Both ensure efficient assistance.