breadcrumb navigation:
- Home /
- current page Jasmine's Story
Jasmine's Story
Published on
Updated:
Anonymous
Jasmine's landlord debt
I can now sleep well without worrying about debt
Jasmine came for debt advice in relation to an outstanding Major Work repairs debt carried out on her property. Jasmine, widowed and suffering from long term ill health, was harassed by her landlord who was demanding she pay the outstanding figure of over £3,000 in full and referred Jasmine’s debt to their solicitor to issue her with a forfeiture of her leasehold. She was clearly very distressed and in tears when she came to see us.
Our advisor discovered that Jasmine was not getting any help with her service charge as a leaseholder and also noted that she had not defaulted on her Major Work Repair repayment. We advised Jasmine that she was entitled to get help with repayment of her Major Work Repair bill but unfortunately, she was out of time to make a claim. However, we were able to help her to apply for assistance with Service charge payment and her claim was successful.
We also challenged her landlord for unfairness in relation to harassment as Jasmine has not defaulted on her major work repayment. Based on our action, the landlord backed off on the legal action against Jasmine.
Find your nearest advice centre
Barking Learning Centre
Barking Learning Centre
Monday: 09.30 - 17.00
Tuesday: 09.30 - 17.00
Wednesday: 09.30 - 17.00
Thursday: 09.30 - 17.00
Friday: 09.30 - 17.00
Citizens Advice Brent
Citizens Advice Brent
Monday: 10.00 - 16.00
Tuesday: 10.00 - 16.00
Wednesday: 10.00 - 16.00
Thursday: 10.00 - 16.00
Friday: 10.00 - 16.00
Citizens Advice Bromley
Citizens Advice Bromley
Monday: 09:00 - 17.00
Tuesday: 09:00 - 17.00
Wednesday: 09:00 - 17.00
Thursday: 09:00 - 17.00
Friday: 09:00 - 17.00
Citizens Advice Hammersmith and Fulham
Citizens Advice Hammersmith and Fulham
Monday: 10:00-16:00
Tuesday: 10:00-16:00
Wednesday: 10:00-16:00
Thursday: 10:00-16:00
Friday: 10:00-16:00
South West London Law Centres - Croydon Office
South West London Law Centres - Croydon Office
Monday: 09.30-17.00
Tuesday: 09.30-17.00
Wednesday: 09.30-17.00
Thursday: 09.30-17.00
Friday: 09.30-17.00
Citizens Advice Waltham Forest
Citizens Advice Waltham Forest
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Call the adviceline on 0300 330 1175 between 9am and 5pm, Monday to Friday.
Mary Ward Legal Centre
Mary Ward Legal Centre
*no drop ins available*
Monday: 09:30 -17:30
Tuesday: 09:30 -17:30
Wednesday: 09:30 -17:30
Thursday: 09:30 -17:30
Friday: 09:30 -17:30
Citizens Advice Southwark
Citizens Advice Southwark
Monday: 10.00 - 14.00
Tuesday: 10.00 - 14.00
Wednesday: 10.00 - 14.00
Thursday: 10.00 - 14.00
Friday: 10.00 - 14.00
Nucleus
Nucleus
Monday: 10:00-16:00
Tuesday: 10:00-16:00
Wednesday: 10:00-16:00
Thursday: 10:00-16:00
Friday: 10:00-16:00
Call for a free advice session at 020 7373 4005
Mon-Fri, 10AM-4PM
Citizens Advice Sutton
Citizens Advice Sutton
Monday: 09.00 - 17.00
Tuesday: 09.00 - 17.00
Wednesday: 09.00 - 17.00
Thursday: 09.00 - 17.00
Friday: 09.00 - 17.00
Toynbee Hall
Toynbee Hall
Monday: 10:00 - 16:00
Tuesday: 10:00 - 16:00
Wednesday: 10:00 - 16:00
Thursday: 10:00 - 16:00
Friday: 10:00 - 16:00
Citizens Advice Islington
Citizens Advice Islington
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
-
If you live or work in Islington, please call our debt line on 020 3745 8921.
Nucleus at the Lido Centre
Nucleus at the Lido Centre
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Call for a free advice session at 020 7373 4005
Mon-Fri, 10AM-4PM
Citizens Advice Southwark
Citizens Advice Southwark
Monday: 10.00 - 14.00
Tuesday: 10.00 - 14.00
Wednesday: 10.00 - 14.00
Thursday: 10.00 - 14.00
Friday: 10.00 - 14.00
Citizens Advice Sutton
Citizens Advice Sutton
Monday: 09.00 - 17.00
Tuesday: 09.00 - 17.00
Wednesday: 09.00 - 17.00
Thursday: 09.00 - 17.00
Friday: Closed
Ingeus Haringey
Ingeus Haringey
Ingeus Kensington
Ingeus Kensington
Ingeus Hammersmith
Ingeus Lewisham
Ingeus Ealing
Ingeus Ealing
Ingeus Harrow
Ingeus Harrow
Ingeus Barnet
Ingeus Barnet
Ingeus Brent
Ingeus Brent
Clapham Park Project
Brickworks Community Centre
Brickworks Community Centre
Mary Ward Legal Centre
Mary Ward Legal Centre
Citizens Advice Croydon
Citizens Advice Croydon
Every Thursday 11:00 - 13:00
Citizens Advice Croydon North East
Citizens Advice Croydon North East
Every 2nd and 4th Monday 10:00 - 13:00
Citizens Advice Haringey
Citizens Advice Haringey
Monday to Friday 09:00 - 16:00
Citizens Advice Harrow
Citizens Advice Havering
Citizens Advice Havering
Monday to Friday 09:00-16:00
Citizens Advice Wandsworth
Citizens Advice Wandsworth
Monday to Friday 09:00-16:00
Ardleigh Green Family Centre
Bolney Meadow Community Centre
Chalkhill Community Centre
Fulham Court Community & Children's Centre
Fulham Court Community & Children's Centre
Old Oak Community & Children's Centre
Old Oak Community & Children's Centre
South Manchester Credit Union
St. Martins Community Centre
Tate Streatham Library
Citizens Advice Brent - Brent Civic Centre
Citizens Advice Brent - Brent Civic Centre
Citizens Advice Brent - Harlesden Library
Citizens Advice Brent - Harlesden Library
Citizens Advice Brent - Kilburn Hub
Citizens Advice Brent - Willesden Green Library
Citizens Advice Brent - Willesden Green Library
Citizens Advice Bromley - Anerley Town Hall
Citizens Advice Bromley - Anerley Town Hall
Citizens Advice Bromley - St Paul’s Cray Library & Community Support Centre
Citizens Advice Bromley - St Paul’s Cray Library & Community Support Centre
Citizens Advice Bromley - Oak Community Church
Citizens Advice Bromley - Oak Community Church
Citizens Advice Bromley - Glades Shopping Centre
Citizens Advice Bromley - Glades Shopping Centre
Citizens Advice Croydon - Bernard Weatherill House
Citizens Advice Croydon - Bernard Weatherill House
Citizens Advice Croydon - Woodlands Family Hub
Citizens Advice Croydon - Woodlands Family Hub
Citizens Advice East End
Citizens Advice Haringey - Citizens Advice Barnet
Citizens Advice Haringey - Citizens Advice Barnet
Citizens Advice Lewisham
Citizens Advice Merton & Lambeth
Citizens Advice Merton & Lambeth - Crown Parade
Citizens Advice Merton & Lambeth - Crown Parade
Citizens Advice Wandsworth - Roehampton Centre
Citizens Advice Wandsworth - Roehampton Centre
Citizens Advice Westminster - The Stowe Centre
Citizens Advice Westminster - The Stowe Centre
Citizens Advice Westminster - Church Street Library
Citizens Advice Westminster - Ebury Edge Community Hall
Citizens Advice Westminster - Ebury Edge Community Hall
Nucleus - Bell Farm Christian Centre
Nucleus - The DASH Hub
South West London Law Centre - Wandsworth Office
South West London Law Centre - Wandsworth Office
South West London Law Centre - Merton Office
South West London Law Centre - Merton Office
Barking Learning Centre
Barking Learning Centre
Monday: 09.30 - 17.00
Tuesday: 09.30 - 17.00
Wednesday: 09.30 - 17.00
Thursday: 09.30 - 17.00
Friday: 09.30 - 17.00
Citizens Advice Brent
Citizens Advice Brent
Monday: 10.00 - 16.00
Tuesday: 10.00 - 16.00
Wednesday: 10.00 - 16.00
Thursday: 10.00 - 16.00
Friday: 10.00 - 16.00
Citizens Advice Bromley
Citizens Advice Bromley
Monday: 09:00 - 17.00
Tuesday: 09:00 - 17.00
Wednesday: 09:00 - 17.00
Thursday: 09:00 - 17.00
Friday: 09:00 - 17.00
Citizens Advice Hammersmith and Fulham
Citizens Advice Hammersmith and Fulham
Monday: 10:00-16:00
Tuesday: 10:00-16:00
Wednesday: 10:00-16:00
Thursday: 10:00-16:00
Friday: 10:00-16:00
South West London Law Centres - Croydon Office
South West London Law Centres - Croydon Office
Monday: 09.30-17.00
Tuesday: 09.30-17.00
Wednesday: 09.30-17.00
Thursday: 09.30-17.00
Friday: 09.30-17.00
Citizens Advice Waltham Forest
Citizens Advice Waltham Forest
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Call the adviceline on 0300 330 1175 between 9am and 5pm, Monday to Friday.
Mary Ward Legal Centre
Mary Ward Legal Centre
*no drop ins available*
Monday: 09:30 -17:30
Tuesday: 09:30 -17:30
Wednesday: 09:30 -17:30
Thursday: 09:30 -17:30
Friday: 09:30 -17:30
Citizens Advice Southwark
Citizens Advice Southwark
Monday: 10.00 - 14.00
Tuesday: 10.00 - 14.00
Wednesday: 10.00 - 14.00
Thursday: 10.00 - 14.00
Friday: 10.00 - 14.00
Nucleus
Nucleus
Monday: 10:00-16:00
Tuesday: 10:00-16:00
Wednesday: 10:00-16:00
Thursday: 10:00-16:00
Friday: 10:00-16:00
Call for a free advice session at 020 7373 4005
Mon-Fri, 10AM-4PM
Citizens Advice Sutton
Citizens Advice Sutton
Monday: 09.00 - 17.00
Tuesday: 09.00 - 17.00
Wednesday: 09.00 - 17.00
Thursday: 09.00 - 17.00
Friday: 09.00 - 17.00