How to access our advice...

At An Advice Centre
We have advice hubs based in local Citizens Advice, Law Centres and other community settings. Find your nearest Debt Free Advice Centre here.

Call Us
Give us a call on freephone 0800 808 5700, or use our form to request a callback. Our lines are open seven days a week 8am-8pm.

Video Chat With Us
Need to speak to an Advisor face-to-face but can't make it to one of our centres? Use our Video Advice service.

Can't talk? No problem! Use WhatsApp to drop us a message us on 0800 808 5700.
What To Expect When you contact us...

Using the information you’ve given us, we’ll establish the nature and urgency of your debt before giving you a detailed analysis of the help available to you.

We’ll work with you to explore your situation and get all of the information needed to provide you with comprehensive advice. We will then discuss your options and talk you through the pros and cons of each.

Finally, we’ll establish the best possible solution and help you resolve your debt – whether that’s by means of advocacy, representation, or by helping you write letters and supporting you throughout the process.

SEEK HELP QUICKLY…
The sooner you act, the easier it will be to manage - our expert advice is always free and confidential and we're currently open 24/7.
Find Your nearest advice centre...
Map Key
Advice Centre
Advice Kiosk
Barking and Dagenham Citizens Advice
Monday: 09.30 - 17.00
Tuesday: 09.30 - 17.00
Wednesday: 09.30 - 17.00
Thursday: 09.30 - 17.00
Friday: 09.30 - 17.00
Citizens Advice Brent
Monday: 10.00 - 16.00
Tuesday: 10.00 - 16.00
Wednesday: 10.00 - 16.00
Thursday: 10.00 - 16.00
Friday: 10.00 - 16.00
Citizens Advice Bromley
Monday: 09:00 - 17.00
Tuesday: 09:00 - 17.00
Wednesday: 09:00 - 17.00
Thursday: 09:00 - 17.00
Friday: 09:00 - 17.00
Fair Money Advice
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
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Contact us on 020 8988 0627. Our telephone opening hours are:
Monday to Friday: 8:30am to 6:00pm
Saturday: 10:00am to 2:00pm
Sunday & Bank Holidays: Closed
Citizens Advice Hammersmith and Fulham
Monday: 10:00-16:00
Tuesday: 10:00-16:00
Wednesday: 10:00-16:00
Thursday: 10:00-16:00
Friday: 10:00-16:00
Citizens Advice Hillingdon and Ealing
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
The adviceline is open between 9.30am & 3.30pm, Monday to Friday: 0808 278 7893
Citizens Advice Lewisham
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Speak to an Adviser by calling free on 0800 231 5453.
Richmond Citizens Advice
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Call free on 080 8278 7873 from 10 am to 4 pm, Monday to Friday.
South West London Law Centres - Croydon
Monday: 09.30-17.00
Tuesday: 09.30-17.00
Wednesday: 09.30-17.00
Thursday: 09.30-17.00
Friday: 09.30-17.00
Waltham Forest Citizens Advice
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Call the adviceline on 0300 330 1175 between 9am and 5pm, Monday to Friday.
Mary Ward Legal Centre
Monday: 09:30 -17:30
Tuesday: 09:30 -17:30
Wednesday: 09:30 -17:30
Thursday: 09:30 -17:30
Friday: 09:30 -17:30
Citizens Advice Southwark
Monday: 10.00 - 15.00
Tuesday: 10.00 - 15.00
Wednesday: Closed
Thursday: 10.00 - 15.00
Friday: 10.00 - 15.00
Citizens Advice Southwark
Monday: 10.00 - 15.00
Tuesday: 10.00 - 15.00
Wednesday: 10.00 - 15.00
Thursday: 10.00 - 15.00
Friday: 10.00 - 15.00
Nucleus
Monday: 10:00-16:00
Tuesday: 10:00-16:00
Wednesday: 10:00-16:00
Thursday: 10:00-16:00
Friday: 10:00-16:00
Call for a free advice session at 020 7373 4005
Mon-Fri, 10AM-4PM
Sutton Citizens Advice
Monday: 09.00 - 17.00
Tuesday: 09.00 - 17.00
Wednesday: 09.00 - 17.00
Thursday: 09.00 - 17.00
Friday: 09.00 - 17.00
Toynbee Hall
Monday: 10:00 - 16:00
Tuesday: 10:00 - 16:00
Wednesday: 10:00 - 16:00
Thursday: 10:00 - 16:00
Friday: 10:00 - 16:00
Citizens Advice Westminster
Monday: 09.00 - 17.00
Tuesday: 09.00 - 17.00
Wednesday: 09.00 - 17.00
Thursday: 09.00 - 17.00
Friday: 09.00 - 17.00
Citizens Advice Islington
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
-
If you live or work in Islington, please call our debt line on 020 3745 8921.
Nucleus at the Lido Centre
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Call for a free advice session at 020 7373 4005
Mon-Fri, 10AM-4PM
Debt Free Advice Greenwich
Monday: 10.00 - 17.00
Tuesday: 10.00 - 17.00
Wednesday: 10.00 - 17.00
Thursday: 10.00 - 17.00
Friday: 10.00 - 17.00
Froud Community Centre
Monday: 10:00 - 17:00
Tuesday: 10:00 - 17:00
Wednesday: 10:00 - 17:00
Thursday: 10:00 - 17:00
Friday: 10:00 - 17:00
Citizens Advice Bromley
Monday: 09:00 - 17.00
Tuesday: 09:00 - 17.00
Wednesday: 09:00 - 17.00
Thursday: 09:00 - 17.00
Friday: 09:00 - 17.00
Citizens Advice Southwark
Monday: 10.00 - 15.00
Tuesday: 10.00 - 15.00
Wednesday: 10.00 - 15.00
Thursday: Closed
Friday: 10.00 - 15.00
Sutton Citizens Advice
Monday: 09.00 - 17.00
Tuesday: 09.00 - 17.00
Wednesday: 09.00 - 17.00
Thursday: 09.00 - 17.00
Friday: Closed
Citizens Advice Merton
Monday: 09.00 - 17.00
Tuesday: 09.00 - 17.00
Wednesday: Closed
Thursday: Closed
Friday: Closed
Citizens Advice Merton
Monday: Closed
Tuesday: Closed
Wednesday: 09.00 - 17.00
Thursday: Closed
Friday: Closed