Get Free Advice
How to access our advice...
At An Advice Centre
We have advice hubs based in local Citizens Advice, Law Centres and other community settings. Find your nearest Debt Free Advice Centre here.
Call Us
Give us a call on freephone 0800 808 5700, or use our form to request a callback. Our lines are open seven days a week 8am-8pm.
Video Chat With Us
Need to speak to an Advisor face-to-face but can't make it to one of our centres? Use our Video Advice service.
Can't talk? No problem! Use WhatsApp to drop us a message us on 0800 808 5700.
What To Expect When you contact us...
Using the information you’ve given us, we’ll establish the nature and urgency of your debt before giving you a detailed analysis of the help available to you.
We’ll work with you to explore your situation and get all of the information needed to provide you with comprehensive advice. We will then discuss your options and talk you through the pros and cons of each.
Finally, we’ll establish the best possible solution and help you resolve your debt – whether that’s by means of advocacy, representation, or by helping you write letters and supporting you throughout the process.
SEEK HELP QUICKLY…
The sooner you act, the easier it will be to manage - our expert advice is always free and confidential.
Find Your nearest advice centre...
Map Key
Advice Centre
Advice Kiosk
Barking Learning Centre
Monday: 09.30 - 17.00
Tuesday: 09.30 - 17.00
Wednesday: 09.30 - 17.00
Thursday: 09.30 - 17.00
Friday: 09.30 - 17.00
Citizens Advice Brent
Monday: 10.00 - 16.00
Tuesday: 10.00 - 16.00
Wednesday: 10.00 - 16.00
Thursday: 10.00 - 16.00
Friday: 10.00 - 16.00
Citizens Advice Bromley
Monday: 09:00 - 17.00
Tuesday: 09:00 - 17.00
Wednesday: 09:00 - 17.00
Thursday: 09:00 - 17.00
Friday: 09:00 - 17.00
Rooted Finance
Opening hours - Monday to Friday 9 - 5pm
We are not open for drop-ins as we have a hybrid work pattern and staff are on outreach.
Always call our number before deciding to visit our office.
Our number is 0203 475 8811
Citizens Advice Hammersmith and Fulham
Monday: 10:00-16:00
Tuesday: 10:00-16:00
Wednesday: 10:00-16:00
Thursday: 10:00-16:00
Friday: 10:00-16:00
Citizens Advice Lewisham
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Speak to an Adviser by calling free on 0800 231 5453.
Citizens Advice Richmond
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Call free on 080 8278 7873 from 10 am to 4 pm, Monday to Friday.
South West London Law Centres - Croydon
Monday: 09.30-17.00
Tuesday: 09.30-17.00
Wednesday: 09.30-17.00
Thursday: 09.30-17.00
Friday: 09.30-17.00
Citizens Advice Waltham Forest
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Call the adviceline on 0300 330 1175 between 9am and 5pm, Monday to Friday.
Mary Ward Legal Centre
*no drop ins available*
Monday: 09:30 -17:30
Tuesday: 09:30 -17:30
Wednesday: 09:30 -17:30
Thursday: 09:30 -17:30
Friday: 09:30 -17:30
Citizens Advice Southwark
Monday: 10.00 - 14.00
Tuesday: 10.00 - 14.00
Wednesday: 10.00 - 14.00
Thursday: 10.00 - 14.00
Friday: 10.00 - 14.00
Nucleus
Monday: 10:00-16:00
Tuesday: 10:00-16:00
Wednesday: 10:00-16:00
Thursday: 10:00-16:00
Friday: 10:00-16:00
Call for a free advice session at 020 7373 4005
Mon-Fri, 10AM-4PM
Citizens Advice Sutton
Monday: 09.00 - 17.00
Tuesday: 09.00 - 17.00
Wednesday: 09.00 - 17.00
Thursday: 09.00 - 17.00
Friday: 09.00 - 17.00
Toynbee Hall
Monday: 10:00 - 16:00
Tuesday: 10:00 - 16:00
Wednesday: 10:00 - 16:00
Thursday: 10:00 - 16:00
Friday: 10:00 - 16:00
Citizens Advice Westminster
Monday: 09.00 - 17.00
Tuesday: 09.00 - 17.00
Wednesday: 09.00 - 17.00
Thursday: 09.00 - 17.00
Friday: 09.00 - 17.00
Citizens Advice Islington
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
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If you live or work in Islington, please call our debt line on 020 3745 8921.
Nucleus at the Lido Centre
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Call for a free advice session at 020 7373 4005
Mon-Fri, 10AM-4PM
Citizens Advice Bromley
Monday: 09:00 - 17.00
Tuesday: 09:00 - 17.00
Wednesday: 09:00 - 17.00
Thursday: 09:00 - 17.00
Friday: 09:00 - 17.00
Citizens Advice Southwark
Monday: 10.00 - 14.00
Tuesday: 10.00 - 14.00
Wednesday: 10.00 - 14.00
Thursday: 10.00 - 14.00
Friday: 10.00 - 14.00
Citizens Advice Sutton
Monday: 09.00 - 17.00
Tuesday: 09.00 - 17.00
Wednesday: 09.00 - 17.00
Thursday: 09.00 - 17.00
Friday: Closed
Citizens Advice Merton
Monday: 09.00 - 17.00
Tuesday: 09.00 - 17.00
Wednesday: Closed
Thursday: Closed
Friday: Closed
Citizens Advice Merton
Monday: Closed
Tuesday: Closed
Wednesday: 09.00 - 17.00
Thursday: Closed
Friday: Closed