Cancer can affect your money as well as your health
A cancer diagnosis can change your finances quickly. You may have less income, extra costs, questions about benefits, or worries about work, rent, bills, travel to appointments or everyday living costs.
Macmillan Money and More offers free, confidential financial wellbeing support for people affected by cancer in London. We can help you understand what support may be available and guide you through the next steps.
You do not need to know exactly what help you need before you contact us. Our team will listen, ask a few questions and help work out the right support for your situation.
What happens when you get in touch?
1. We listen
You tell us what is happening and what you are worried about. We may ask about your income, benefits, health situation, household, caring responsibilities and any urgent money worries.
2. We check your options
We look at the financial support that may apply to your situation. This could include benefits, grants, travel or utility costs, forms, evidence or wider money worries.
3. We agree next steps
Some issues can be resolved through information, guidance or signposting. If you need more detailed support, we can connect you with a specialist adviser through the London-wide partnership.
4. We support you in the right way
Support may be available by phone, online, video appointment or, where needed and available, face-to-face through local advice partners or healthcare settings.
About the service
We can help with:
✓ Benefits and financial support check. We can help you understand what benefits, grants or other financial support may be available.
✓ Claims, renewals, forms and evidence. We can help with forms, renewals and gathering the information needed to support your claim.
✓ Advice on help available with travel and utility costs. We can help you understand what support may be available with costs linked to cancer, including travel to appointments, transport schemes and help with household bills.
✓ DWP and local authority issues. We can help you deal with letters, requests for information, delays or questions from the DWP, your council or other organisations.
✓ Benefit decisions, appeals and next steps. Where appropriate, we can help you challenge a decision, ask for it to be looked at again, or prepare for an appeal.
✓ Wider money worries linked to cancer. We can help you think through money worries linked to cancer, including bills, debt, housing costs or changes to income.
This service is for people affected by cancer in London, including:
✓ people diagnosed with cancer
✓ people having treatment
✓ people recovering after treatment
✓ people receiving palliative or end-of-life care
✓ carers
✓ family members and those closest to someone affected by cancer
You may be able to get support if cancer is affecting your income, benefits, housing, work, caring responsibilities, travel costs, household bills or ability to manage money.