How to access our advice
You can access our free and impartial advice in the following ways:
At An Advice Centre
Video Chat With Us
Need to speak to an Advisor face-to-face but can't make it to one of our centres? Use our Video Advice service.
Can't talk? No problem! Use WhatsApp to drop us a message us on 0800 808 5700.
How we've helped others
Gwen and Vincent contacted us after receiving a letter of court action. As parents to four children they were claiming Working Tax Credit and Child Tax Credit but they had been overpaid by £8,450.00 due to incorrect information on their initial claim form.
Shamiya found herself in receipt of a County Court action brought about by her utility company for arrears of over £2,000. The debt had escalated as Shamiya’s utility meter hadn’t been read for some time resulting in an unexpected bill that she couldn’t afford to pay.
Jasmine came for debt advice in relation to an outstanding Major Work repairs debt carried out on her property. Jasmine, widowed and suffering from long term ill health, was harassed by her landlord who was demanding she pay the outstanding figure of over £3,000 in full and referred Jasmine’s debt to their solicitor to issue her with a forfeiture of her leasehold.