Trainee Debt Advisor x 5 (FTC until 31 March 2025)

Salary: £28,350 per year
Working hours: Full Time – 35 hours per week
Location: Toynbee Hall, 28 Commercial St. E1 6LS OR DFA, Barking Learning Centre,  IG11 7NB
Reporting to: Advice Manager
Contract: FTC until 31 March 2025
Application Closing Date: 20 October 2024

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We are pleased to announce an exciting new Debt Advice Traineeship programme.

We are looking to train 5 individuals to become qualified Debt Advisors through a comprehensive training programme that includes classroom-based learning, practical experience, e-learning, and mentorship all ensuring trainees get a well-rounded experience.

Trainees will be offered a full time, fixed term employment contract until 31 March 2025 while they complete their training and qualification (Level 3 and 4 Community Money Advice, Debt Advice Training). At the end of the traineeship we hope to support graduates into longer term employment.

This programme provides trainees with both theoretical knowledge and practical skills, helping them understand the complexities of debt advice and the necessary regulations.

Applicants do not need any previous debt advice experience, we are looking for individuals who have good written and verbal communication skills as well as some IT and phone skills that will be developed throughout the programme. Crucially we are looking for individuals who have an interest in a longer term career in debt advice and who want to provide crucial support to individuals and families struggling with financial burdens.

Our values are Inclusive, Courageous and Empowering and we expect everyone who works with us to work in a way that aligns with these values and to do their utmost to deliver our strategic objectives according to their role.

Please note that these roles will be based full time at one of our Advice centres (Toynbee Hall 28 Commercial Street OR Debt Free Advice, 2 Town Square Barking Learning Centre).  If you have a preference on location, please indicate that in your application.

Please send your completed application form to: application@toynbeehall.org.uk. Please note: we will not accept CV’s only.

Closing date for applications: Sunday 20 October 2024