Credit Counseling and Recovery Service (CCRS) of South Korea visits us at Debt Free Advice
Yesterday, Debt Free Advice had the pleasure of hosting a delegation from the Credit Counseling and Recovery Service (CCRS) of South Korea, which included Da-Young Lee and Jong-In Huh. This visit provided an excellent opportunity to showcase our advice services and engage in insightful discussions about the differences and similarities in our approaches to debt counselling.
In the morning, the Korean delegation met with our debt advisors at the Advice Hub and interacted with members of our Customer Care Team. They also visited two of our video advice kiosks, located at the Stratford Job Centre Plus and the London Borough of Tower Hamlets Town Hall. This allowed them to see firsthand how we efficiently support clients with debt advice through these innovative solutions.
The meeting is part of our continued efforts following the formation of the Global Credit Counseling Alliance a few months ago. This alliance, comprising leading organisations from Canada, South Korea, the UK and the US, seeking to promote international co-operation and exchange best practices in debt advice and financial education.
In the evening, Matt Dronfield (Managing Director of Debt Free Advice) attended the UK-Korea Financial Forum at Carpenters' Hall, hosted by the Financial Services Commission of Korea and the Council on International Financial Cooperation (CIFC). The event featured welcoming remarks by Alderman Professor Michael Mainelli, Lord Mayor of the City of London. The forum provided an excellent platform for discussing the latest developments in financial infrastructure and regulatory practices between the two nations.
Matt Dronfield, Director of Advice Services at Toynbee Hall, commented on the importance of such international collaboration:
International collaboration and learning from others are crucial for the continuous improvement of our services. By sharing insights and best practices with our counterparts from around the world, we can better address the financial challenges faced by our communities and innovate in our approaches to debt advice.
We extend our gratitude to Da-Young Lee, Jong-In Huh and the entire CCRS team for their visit and the invaluable exchange of insights. We also wish to express our appreciation to the Financial Services Commission of Korea, the Council on International Financial Cooperation and the Z/Yen Group Limited for organizing such an impactful forum. Debt Free Advice look forward to continued collaboration and learning as part of the Global Credit Counseling Alliance, working together to make a global impact on financial education and debt advice.
