Here For You
Night And Day
WE ARE EXPANDING OUR SERVICE TO OPERATE 24 HOURS A DAY THROUGHOUT JANUARY.
Debt. It's more common than you think.
In London, over 1.4 million adults struggle to make ends meet. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities throughout London.
Credit & store cards
In London, thousands of people struggle to pay their credit or store card bills. Last year over a quarter of people we helped had fallen behind on card repayments.
Utility bills
Thousands of people are struggling with the cost of gas, electricity or water. Last year, over a quarter of those we helped had fallen behind with bill payments.
Rent arrears
In London – where rents are amongst the highest in the UK. Last year 31% of people we helped were behind on their rent
Council tax
In London, thousands of people struggle to afford their council tax. Last year, a third of those we helped had fallen behind with payments.
Loans
Many people struggle to repay their loans. We can help with bank loans, loans from credit unions, payday loans, student loans and any other type of loan.
Free, expert advice you can trust
We regularly ask those that have received our advice to rate us publicly on Trustpilot, one of the world's biggest review websites, and we're delighted to be rated as great!
How to access our advice
Phone
Give us a call on freephone 0800 808 5700, our Advisors are available to help weekdays from 10am until 5pm.
Video
Need to speak to an Advisor face-to-face but can't make it to one of our centres? Use our new Video Advice service. Advisors are available to help weekdays from 10am until 5pm.
Can't talk? No problem! Use WhatsApp to drop us a message us on 0800 808 5700, our Advisors are available to help weekdays from 10am until 5pm.
Webchat
Our Advisors can help you via the webchat feature on our website. To start a webchat, click on the orange button at the bottom of the page.
Latest News...
We're opening 24/7 in response to London’s COVID emergency
In response to the unfolding crisis around personal finances Debt Free London is expanding its free debt advice service to operate 24 hours a day throughout January.
Tackling debt in a time of crisis
A new report launched by Debt Free London highlights the impact of coronavirus has had on personal finances as they predict an increased demand of up to 300% for their advice services.
Debt Free London recruits the next generation of advisors
Debt Free London is delighted to announce the successful recruitment of 70 new Trainee Debt Advisors to help Londoners with the financial pressures of COVID-19.