Debt Free Advice
Working With
We offer support by phone, video call, whatsapp and web chat and if English is not your first language, don't worry - we have a diverse team of advisors and access to translators where required.
Our team of trained and accredited advisors can help with all types of money worries - from rent and council tax arrears, to credit card, catalogue debt and more. We work to help you to understand your options, prioritise your bills & debts, write letters and advocate on your behalf to provide a one-to-one experience.
Debt Free Advice provides free, independent and expert support on all kinds of money worries, including debt as a result of Domestic Abuse.
If you are in immediate danger due to domestic abuse, dial 999 for police assistance, for out of hours support contact the National Domestic Abuse Helpline 0808 2000 247 and for more details on the Employers Domestic Abuse Covenant go to www.edacuk.org
Debt. It's more common than you think.
In London, over 1.4 million adults struggle to make ends meet. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities throughout London.
Rent Arrears
In London – where rents are amongst the highest in the UK – thousands of people struggle to pay their landlords every month.
Utility Bills
No-one should have to go without heating or electricity at any time. Get help to repay your utility debt now before these vital services are cut off.
Council Tax
This is the most common type of debt we see. Last year, a third of those we helped had fallen behind with Council Tax payments.
Credit Cards
It's easy to fall behind on your credit or store card payments. Last year, over a quarter of those we helped owed on their cards.
Loans
Many people struggle to repay their loans. We can help you with bank loans, payday loans as well as alternatives to payday loans and loan sharks.
What To Expect When you contact us...
Using the information you’ve given us, we’ll establish the nature and urgency of your debt before giving you a detailed analysis of the help available to you.
We’ll work with you to explore your situation and get all of the information needed to provide you with comprehensive advice. We will then discuss your options and talk you through the pros and cons of each.
Finally, we’ll establish the best possible solution and help you resolve your debt – whether that’s by means of advocacy, representation, or by helping you write letters and supporting you throughout the process.
SEEK HELP QUICKLY…
The sooner you act, the easier it will be to manage - our expert advice is always free and confidential.
Free, expert advice you can trust
We regularly ask those that have received our advice to rate us publicly on Trustpilot, one of the world's biggest review websites, and we're delighted to be rated as great!