Debt.
There's a better way...
Our free and impartial advisors are available in person or via phone, WhatsApp and video chat
Debt. It's more common than you think.
In London, over 1.4 million adults struggle to make ends meet. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities throughout London.
Rent arrears
In London – where rents are amongst the highest in the UK – thousands of people struggle to pay their landlords every month.
Council tax
This is the most common type of debt we see. Last year, a third of those we helped had fallen behind with Council Tax payments.
Utility bills
No-one should have to go without heating or electricity at any time. Get help to repay your utility debt now before these vital services are cut off.
Credit Cards
It's easy to fall behind on your credit card payments. Last year, over a quarter of those we helped owed on their cards.
Loans
Many people struggle to repay their loans. We can help you with bank loans, payday loans as well as alternatives to payday loans and loan sharks.
Free, expert advice you can trust
We regularly ask those that have received our advice to rate us publicly on Trustpilot, one of the world's biggest review websites, and we're delighted to be rated as excellent!
How to access our advice
In Person
We have advice hubs across London based in local Citizens Advice, Law Centres and other community settings. Find your nearest Debt Free Advice Centre here.
Phone
Give us a call on freephone 0800 808 5700, or use our form to request a callback.
Video
Need to speak to an Advisor face-to-face but can't make it to one of our centres? Use our new Video Advice service.
Can't talk? No problem! Use WhatsApp to drop us a message us on 0800 808 5700.
Webchat
Our Advisors can help you via the webchat feature on our website. To start a webchat, click on the orange button at the bottom of the page.
Latest News...
A year of responding to change
Matt Dronfield, Head of Debt Free London, introducing our 2020-21 impact report during a period of significant change as our service rapidly adapted to support Londoners during the coronavirus pandemic. Download and read the full report.
The Numbers Don't Lie
To mark Black History Month, Muna Yassin MBE, Managing Director of our partner Fair Money Advice, writes about how Black communities are disproportionately affected by debt.
We’re not on a conveyor belt
A Participatory Action Research project, conducted by Toynbee Hall, on developing advice services in London